What is the status of my order?

We can't wait for you to get your hands on some SHAYDE. You will receive an email with tracking information once your order ships. You can follow the tracking number for an up to date order status. If you still have questions, please contact us at info@shaydebeauty.com and we’ll be sure to get back to you with an order update.


I have not received my package. What should I do?

Don’t worry, we got you. Check your tracking info to see when it is expected to arrive. If it is still in transit, please allow more time for delivery. If you haven't received it within 3 days of your expected delivery, please contact us at info@shaydebeauty.com Due to COVID-19 please expect shipping delays.


Do you ship internationally?

Yes! Only on www.prettywellbeauty.com 


Melanin-Rich Skincare Questions Demystified

Check out our blog posts HERE


Test Patch, Allergies & Reactions 

For external use only. Patch test prior to use is advised. Discontinue use if irritation occurs. Avoid contact with eyes. Use only as directed. Avoid applying the product on open wounds or skin inflammation. 


Are your products made for all skin tones? 

Our products are carefully formulated to assist all skin tones by focusing on unique skin needs such as hyperpigmentation, acne scarring, and sun spots.


Do you test on animals?

No! We’re 100% cruelty free.


Are your products vegan?

Yes! We are vegan friendly.


Press contact

For press inquiries please email nikki@shaydebeauty.com


Social media, influencer contact, or event participation

We’d love to hear from you! Email us info@shaydebeauty.com